Policy last updated: January 2026 – Compliant with Malaysia's PDPA 2010

Privacy Policy matahari88 – Malaysian Player Data Protection Commitment

At Matahari88, your privacy is something we take seriously. This page clearly explains how we collect, use, store, and protect your personal data — all in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and industry-best security practices.

Updated: 1 January 2026 Bahasa Melayu (ms-MY) Malaysia PDPA 2010 SSL 256-bit

Important: By registering and using the Matahari88 platform, you consent to the collection and use of your personal data in accordance with this Privacy Policy. Please read this document in full before registering. If you have any questions, contact us via support@matahari88.biz.

Matahari88 Official Privacy Policy
Version 3.1 – Bahasa Melayu
Effective 1 January 2026
256-bit
SSL Encryption
PDPA
Full Compliance 2010
0
Data Sold to Third Parties
24/7
Security Monitoring

Matahari88's 6 Key Privacy Commitments to Malaysian Players

This is not just a promise on paper — it is how we operate every day to keep your data protected.

Malaysia PDPA 2010 Compliance

Matahari88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) across all aspects of member data collection, storage, and processing. This means your data is managed in accordance with Malaysian law governing personal data protection.

Bank-Grade 256-Bit SSL Encryption

All communications between your device and Matahari88's servers are protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your data cannot be intercepted or read by unauthorised parties.

No Sale of Data to Advertisers

Matahari88 never sells, rents or shares your personal data with advertising companies, data brokers or any third party for marketing purposes. Your data is used solely for platform operational purposes as stated in this policy.

Your Data Access Rights & Controls

As a Matahari88 member, you have the full right to access the personal data we hold about you, request corrections to any inaccurate data, and in certain circumstances request the deletion of your data. Requests can be submitted via our support email.

Transparency in Data Use

Matahari88 clearly states the purpose for each type of data we collect. We do not collect data beyond what is necessary, and we do not use data for any purpose other than those explicitly stated in this Privacy Policy without first obtaining your consent.

Data Breach Notification

In the event of a security breach involving your personal data, Matahari88 is committed to notifying affected members within the timeframe prescribed by Malaysian law and taking immediate steps to mitigate the impact.

Section 1

Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") describes how matahari88, operating through the domain matahari88.biz, collect, use, disclose and protect the personal information of our platform users. This policy applies to all Malaysian players who register, browse or use any service offered by Matahari88.

We are committed to managing your personal data responsibly and transparently, in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. This means you as a data subject have certain rights over your personal information, and we are obligated to respect those rights.

By using the Matahari88 platform — including the website, mobile app and all related services — you confirm that you have read and understood this Privacy Policy and agree to how we handle your personal data as described herein.

This Privacy Policy was last updated on 1 January 2026. Members will be notified of any material changes via in-platform notifications or email at least 7 days before the changes take effect.

Section 2

Types of Personal Data We Collect

Matahari88 collects several categories of personal data to ensure the platform operates securely and efficiently. Below are the types of data we collect along with their purposes:

Identity Data

Full name, date of birth, MyKad number, gender and nationality — collected during registration and KYC verification.

Contact Data

Email address, mobile number, and (optionally) residential address — for account communications and verification.

Financial Data

Payment method details (eWallet, FPX), deposit and withdrawal records in RM — for secure transaction processing.

Game Data

Betting history, game logs, accumulated VIP points and win/loss records — used for platform operations and the VIP programme.

Technical Data

IP address, device type, web browser, operating system and access log data — used for platform security and fraud detection.

Usage Data

Pages visited, time spent on the platform, clicks and navigation — used to improve the Matahari88 user experience.

Matahari88 does not collect data beyond what is required for the stated purposes. We do not request sensitive information such as your banking password, OTP or eWallet PIN at any time — if anyone claims to be a Matahari88 representative and asks for such information, please report it to us immediately.

Section 3

How We Collect Personal Data

Matahari88 collects your personal data through several means, all within the context of your use of our platform:

  • Account Registration: When you complete the registration form on Matahari88, you provide your identity and contact details directly to us
  • KYC Verification: When you submit identity verification documents (MyKad) to enable your first withdrawal
  • Deposit & Withdrawal Transactions: Financial data is collected when you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks, Public Bank PBe)
  • Gaming Activity: Game data is collected automatically while you play on the matahari88 platform
  • Support Communications: When you contact the Matahari88 support team via LiveChat or email
  • Cookies & Tracking Technologies: Technical and usage data is collected automatically via cookies and similar technologies when you browse the platform

All data collection is carried out lawfully — whether based on the consent you provide at registration, the contractual necessity of delivering the services you request, or Matahari88's legitimate interests in operating a secure and compliant platform.

Section 4

Purpose of Personal Data Use

Matahari88 uses your personal data solely for legitimate purposes directly related to platform operations. We do not use your data for any other purpose without first obtaining your consent. The primary purposes for using your data are:

  • Account Management: Creating and managing your Matahari88 account, including login, account security and personal preferences
  • Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (RM) via your chosen local payment method
  • Identity Verification (KYC): Verifying your identity to comply with legal requirements related to anti-money laundering and identity fraud prevention
  • Gaming Services Provision: Ensuring games function correctly, recording game history and managing the matahari88 VIP Rewards programme
  • Service Communications: Sending important notifications relating to your account, transactions, promotions and policy updates
  • Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, bonus abuse and unauthorised access
  • Platform Improvements: Analysing usage patterns to improve the user experience on Matahari88
  • Legal Compliance: To fulfil legal obligations under PDPA 2010 and applicable Malaysian laws

Direct Marketing: Matahari88 may send you marketing communications about promotions and new offers. You can opt out of these communications at any time by contacting our support team or using the unsubscribe link included in every marketing email.

Section 5

Data Sharing with Third Parties

Matahari88 takes our obligation to protect your personal data seriously and will not disclose it without legitimate grounds. We does not sell your personal data to any third party for marketing purposes. However, there are specific circumstances where we may need to share your data with selected third parties:

  • Payment Service Providers: Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and Public Bank PBe receive only the data required to process your transaction — strictly limited to what is necessary for payment purposes
  • Game Software Providers: Gaming companies that provide slots, live casino and other games on Matahari88 may receive the minimum data necessary to operate those games
  • Technology Service Providers: Companies providing cloud computing, security and analytics services used in the operation of the matahari88 platform
  • Malaysian Authorities: When required by law or upon a lawful request from Malaysian authorities such as the PDRM or LHDN
  • Business Transfer: In the event that Matahari88 undergoes a merger, acquisition, or asset sale, user data may be transferred as part of that transaction with appropriate safeguards in place

All third parties that receive personal data from Matahari88 are bound by confidentiality agreements that prohibit them from using such data for any purpose beyond what has been agreed upon. We ensure that all our partners adhere to data protection standards equal to or higher than those of Matahari88.

matahari88 does not share your personal data with marketing agents, data brokers, advertising companies or any other party for commercial purposes unrelated to the services we provide to you.

Section 6

Data Security Measures

Matahari88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or accidental disclosure. The key security measures we have in place include:

  • 256-bit SSL Encryption: All communications between your device and matahari88 servers are encrypted using 256-bit TLS/SSL protocol — the same security standard used by banks in Malaysia
  • Stored Data Encryption: Sensitive data such as payment information and identity documents are stored in encrypted form within our databases
  • Internal Access Controls: Only Matahari88 staff with a legitimate business need have access to personal data — subject to strict monitoring and audit logs
  • 24/7 Security Monitoring: An automated monitoring system that detects suspicious activity, intrusion attempts and security anomalies in real time
  • Two-Factor Authentication (2FA): Two-factor authentication is available for all Matahari88 accounts as an added layer of security
  • Regular Security Testing: The Matahari88 platform undergoes regular penetration testing and independent security audits

While we take all reasonable steps to protect your data, no security system can guarantee 100% protection. We encourage you to play your part in keeping your account secure — by using a strong and unique password, not sharing your login credentials, and contacting us immediately if you suspect your account has been compromised.

Section 7

Data Retention Period

Matahari88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal and regulatory requirements. Our data retention policy is as follows:

  • Active Account Data: Retained for the duration your account remains active on Matahari88, plus any post-closure period required by law
  • Financial Transaction Records: Retained for a minimum of 7 years after the transaction date, in accordance with Malaysia's tax and anti-money laundering legal requirements
  • KYC Documents: Retained for a minimum of 5 years after the business relationship ends, in accordance with the requirements of AMLA (Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001)
  • Game Logs: Retained for 90 days for dispute resolution purposes, then archived or deleted
  • Support Communication Data: Retained for 2 years for reference and service improvement purposes
  • Technical Data & Access Logs: Retained for 12 months for platform security and analytics purposes

Once the relevant retention period has ended, your personal data will be securely deleted or permanently anonymised. Anonymised data cannot be used to identify you and may be retained for statistical and analytical purposes that do not identify any individual.

Section 8

Your Privacy Rights as a Matahari88 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have several important rights regarding your personal data held by Matahari88. These rights are as follows:

Your Rights Description
Right of Access You have the right to obtain a copy of the personal data we hold about you. Requests will be processed within 21 working days.
Right to Rectification You have the right to request corrections to any inaccurate or incomplete personal data. We will update the data within 14 business days following verification.
Right to Erasure Under certain circumstances, you have the right to request deletion of your personal data. This right is subject to applicable legal retention requirements.
Right to Object You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide any justification.
Right to Restriction You have the right to request that the processing of your data be restricted under certain circumstances, such as while we are verifying the accuracy of your data or assessing your objection.
Data Portability Right You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.

To exercise any of the rights above, please submit a written request to support@matahari88.biz with the subject line "PDPA Privacy Rights Request" along with your full name, Matahari88 account number and details of your request. We will verify your identity before processing any data-related request.

Matahari88 does not charge any fees for processing reasonable privacy rights requests. However, we reserve the right to charge a reasonable fee for requests that are manifestly excessive or repetitive.

Section 9

Cookies & Tracking Technologies

Matahari88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you browse a website. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are fundamental to how the platform operates
  • Performance Cookies: Collecting information about how you use the matahari88 platform — such as the most frequently visited pages and page load times — to help us improve platform performance
  • Functional Cookies: Remembering your preferences and settings such as language and display preferences to deliver a more personalised experience
  • Analytics Cookies: Helping us understand platform usage patterns in aggregate, without any personally identifiable information

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the Matahari88 platform. Essential cookies cannot be disabled without impacting login functionality and account security.

Matahari88 does not use third-party cookies for targeted advertising or to track your activity on websites outside the Matahari88 domain.

Section 10

Protection of Children's Data

Matahari88 strictly prohibits individuals under the age of 18 from registering or using this platform. Our platform is for adults only and we do not intentionally target or collect data from children under the age of 18.

If we become aware that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who have reason to believe their minor child has registered on Matahari88 should contact us immediately via support@matahari88.biz.

Providing false information about your age during registration is a serious breach of Matahari88's Terms & Conditions and may also constitute an offence under Malaysian law. Matahari88 reserves the right to report such cases to the relevant authorities.

Section 11

Privacy Policy Amendments

Matahari88 reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or changes in platform operations. We are committed to notifying you of any material changes through the following means:

  • In-platform notifications on Matahari88 visible when you log in
  • Email to your registered address, at least 7 days before the changes take effect
  • Update the "Last Updated" date at the top of this page

Your continued use of the Matahari88 platform after the effective date of any Privacy Policy changes constitutes your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account by contacting Matahari88 customer support before the changes take effect.

Section 12

Contact the matahari88 Privacy Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or how Matahari88 handles your personal data, please contact our privacy officer through the following channels:

  • Privacy Email: support@matahari88.biz — use the subject line "Privacy Policy Enquiry" for a faster response. Response time within 3 working days.
  • LiveChat: Contact the Matahari88 support team via LiveChat 24/7 on the platform and request to be connected to our privacy team
  • WhatsApp: For more detailed matters, please reach out via WhatsApp and indicate that your enquiry relates to data privacy

Matahari88 is committed to handling all privacy inquiries and complaints seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or seek independent legal advice regarding your rights under PDPA 2010.

We value the trust you place in matahari88 for entrusting us with your personal data. Protecting your privacy is our priority, and we remain committed to ensuring your data is handled with the highest standards of security and transparency — because without your trust, Matahari88 means nothing.

Why Does Data Privacy Matter to matahari88 Players?

When you register with Matahari88, you entrust us with important personal information — your name, phone number, email and financial details. We do not take that trust lightly. Since the platform launched in 2018, protecting the personal data of Malaysian players has been one of our core priorities in the way we build and operate this platform.

Many players ask why matahari88 requires so much information during registration and verification. The answer is straightforward — it is to protect you. The identity verification (KYC) process we conduct ensures that only you can access your account, and only you can withdraw funds from it. This is a critical layer of protection in an online platform environment.

Matahari88's payment system is also built with privacy at its core. When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost or FPX, transaction data is transmitted through fully encrypted channels — meaning your payment information is never stored in plain text on our servers. This approach reflects industry best practice, and we are proud to uphold it for every Matahari88 member in Malaysia.

One aspect that sets us apart matahari88 from certain other platforms is our commitment to transparency in data use. We do not bury how we use your data in lengthy, confusing terms. Instead, we strive to state clearly — in plain, easy-to-understand language — what we collect, why we collect it and how we protect it.

In full compliance with Malaysia's PDPA 2010, matahari88 ensures that you as a player remain in control of your personal information at all times. If you want to know what data we hold about you, you can request it. If any data is inaccurate, you can ask us to correct it. And if you want us to delete your data — within the limits permitted by law — you can request that too. This is not merely a legal right; it is how we show respect for you as an individual and as a valued member of matahari88.

  • Data is stored on secure servers with 256-bit SSL encryption and strict access controls
  • No data is sold to advertisers, data brokers or any third party for commercial purposes
  • Data processing is in full compliance with Malaysia's PDPA 2010
  • Rights of access, correction, and deletion are fully respected
  • You will be notified in the event of any security breach involving your data
  • Matahari88 staff are trained in data protection procedures and information confidentiality
  • Independent security audits are conducted on a regular basis to verify the effectiveness of our data protection measures

FAQ – Matahari88 Privacy Policy

The most frequently asked questions from Malaysian players about privacy and data protection.

Absolutely not. Matahari88 never sells, rents or shares your personal data with any advertising companies, data brokers or third parties for marketing purposes. Your personal data is used solely for Matahari88 platform operations as stated in this Privacy Policy — to manage your account, process transactions in MYR, operate the VIP programme and ensure platform security. Any data sharing with third parties — such as payment service providers (Touch 'n Go, GrabPay, FPX) — is strictly limited to the minimum information required for technical purposes only.

You may request access to your personal data by emailing support@matahari88.biz with the subject line "PDPA Data Access Request". Please include your full name and Matahari88 account number for identity verification. We will process your request within 21 business days and provide a summary of the data we hold about you. This request is free of charge for reasonable, non-repetitive requests.

After your account is closed, Matahari88 will continue to retain certain data for periods prescribed by Malaysian law — financial transaction records are kept for 7 years in line with LHDN requirements and anti-money laundering legislation, while KYC documents are retained for 5 years. Other data such as game logs and communication history will be deleted or anonymised once the applicable retention period expires. If you have specific concerns about data retained after account closure, please contact our privacy officer by email.

Yes, all financial transactions on Matahari88 — including deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX — are protected by 256-bit SSL encryption. This means your payment data is transmitted through fully encrypted channels and cannot be intercepted by unauthorised parties. In addition, Matahari88 does not store sensitive information such as your full eWallet account number or banking details in plain text — we only retain the secure reference token returned by the payment provider once a transaction is confirmed.

Yes, you have the right to request deletion of your personal data under Malaysia's PDPA 2010. However, this right is not absolute — Matahari88 may be unable to fulfil a deletion request in full where there is a legal obligation to retain the data, such as financial transaction records required under Malaysian tax and anti-money laundering laws. In such cases, we will inform you of which data can be deleted and which must be retained, along with the legal grounds for doing so. Submit your deletion request to support@matahari88.biz with the subject line "PDPA Data Deletion Request".

matahari88 may send marketing communications about the latest promotions, VIP offers and new games to registered members. These communications relate to matahari88 services and are not third-party advertising. If you no longer wish to receive these marketing communications, you may unsubscribe at any time by using the "Unsubscribe" link in any of our marketing emails, or by contacting matahari88 customer support to update your communication preferences. Please note that important account notifications — such as deposit confirmations, withdrawals and security alerts — cannot be disabled, as they form part of your account security.

Related Policy Documents

Also read other documents related to using the Matahari88 platform safely.

Terms & Conditions

Full terms of use for the matahari88 platform — account conditions, deposits, withdrawals, bonuses and game rules.

Read Terms & Conditions

Responsible Gaming

Guides, self-control tools and support resources for a healthy and responsible gaming experience.

Read the Guide

FAQ

Answers to the most frequently asked questions about accounts, RM deposits, withdrawals and matahari88 promotions.

Read FAQ

About Us

Learn about Matahari88's story, mission and core values — Malaysia's trusted online casino platform since 2018.

Read About Us

Matahari88 Privacy & Data Protection Enquiries

For any enquiries regarding this Privacy Policy or your privacy rights under Malaysia PDPA 2010, please contact our privacy officer at support@matahari88.biz with the subject line "Privacy Policy Enquiry". We are committed to responding to all privacy enquiries within 3 business days. For information on Terms & Conditions platform use, please visit the relevant page.

Your Data Is Safe with Matahari88

Register with confidence — your privacy is fully protected by 256-bit SSL encryption and Malaysia's PDPA 2010.

18+ only. Your data is protected under Malaysia's PDPA 2010. Gambling can be addictive — please bet responsibly.

Bahasa Melayu